Contact information

PureBoard is committed to providing accessible and reliable customer support. Customers may contact us regarding products, orders, shipping, returns, refunds, or general store inquiries using the information below.

Business Information

Business / Store Name: PureBoard

Website: PureBoard.store

Customer Support Email: support@PureBoard.store

Telephone: (905) 513-8200

Business Address:
Rd McComber Kahnawake, Quebec J0L 1B0 Canada

Established: 2022

Customer Support

Our customer service team can assist with:

  • Product information
  • Order questions
  • Shipping and tracking inquiries
  • Delivery issues
  • Return requests
  • Refund inquiries
  • Damaged or incorrect products
  • General customer service questions

When contacting us regarding an existing purchase, please provide your order number and the email address associated with your order whenever possible.

Shipping & Returns

PureBoard offers free worldwide shipping, with an estimated shipping time of 7–10 business days.

Eligible purchases are also covered by our 30-day free return and refund policy, subject to the conditions stated in our Return & Refund Policy.

Email Communication

For the fastest written communication regarding your order, please email support@PureBoard.store.

Please provide sufficient information for our customer service team to understand and investigate your inquiry.