Shipping policy
Shipping Policy
Thank you for shopping with PureBoard. We are committed to delivering your order quickly, safely, and efficiently.
Free Worldwide Shipping
We proudly offer FREE shipping on all orders worldwide with no minimum purchase required.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
Estimated delivery time is 7–10 business days, depending on your location.
Please note that unexpected delays caused by customs, weather, or shipping carriers may occasionally occur.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (when available) so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. PureBoard is not responsible for delays or additional costs caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. Our customer support team will work with the shipping carrier to provide an appropriate solution.
Contact Us
PureBoard
Rd McComber, Kahnawake, Quebec J0L 1B0, Canada
Email: support@PureBoard.store
Phone: (905) 513-8200